Google crash causes global shutdown

Gmail, Google Drive, and YouTube went down for an hour on Monday morning and it was terrifying or unbelievable.

Monday, December 14, 2020

Google search

Monday morning is a great time for Gmail and GSuite to go down. Depending on how much you love your job, you can take it seriously or as a joke.

Regardless of your job satisfaction, for anyone dependent on Gmail or Drive, at least Monday morning was interesting! Google and GSuite apps like Gmail and YouTube suffered outages that lasted about an hour.

Google and Gmail were trending on competitor Twitter all day. With people who complain or are happy about the failure.

TFW, you can’t just search it on google

The outage occurred just before 12 noon UK time. However, Google has remained silent, leaving plenty of people to justify why they weren’t responding to emails from their bosses. Fortunately, Google later released a statement to confirm the outage on Twitter (after fixing the issue).

Some users even jokingly blamed Google’s controversial new Google Suite icon design:

Google then released a statement explaining that this was an issue with its authentication system. For some reason, the system has stopped allocating storage space to the services that handle authentication. This means that the issue affects all Google products that have a login system. So pretty much everything then!

Services requiring users to log in experienced high error rates during this period. The issue with the authentication system was resolved at 4:32 a.m. PT. All services are now restored. We apologize to everyone involved and will conduct a thorough follow-up review to ensure this issue does not recur in the future.

Google statement on the service outage

Punch effect

Some users of the workplace chat service, Slack, have reported being locked out. Indeed, the outage also affected the platforms on which users used their Gmail accounts to join.

But the blackout didn’t just impact the workday of millions of people around the world. Third-party services that use Google authentication failed for users who sign in to their services. For example, users of Pokémon Go reported that the app blocked them as a result of the outage.

Another affected system was Google’s line of smart home devices, Google Nest. Google Nest controls lighting, temperature, and other features.

The brief of the outage has left many people realizing how much we depend on Google. Many businesses and governments rely on independent companies like Google and Microsoft. It’s scary to think that a little mistake in a system can leave the whole world at a standstill.

Maybe the paper clippings or the tipex stained shirts (TBT!)

People are sitting in the dark unable to turn on their Google Home controlled lights, my last two meetings couldn’t use the planned slides because they are stored in Google Slides. Our reliance on technology has grown so much, but the dollars spent on reliability, testing and quality have not increased in parallel. Many companies will revise their [agreements] with Google today and realize that their business depends on a stack that is completely beyond their control.

-Adam Leon Smith, Fellow of BCS, Chartered Institute for IT.

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